Tag Archives: tfl

Questions to ask at The Plaistow Hub Consultation

There are going to be changes in Plaistow and I am pretty excited. London is an ever evolving city and I never expect where I live to remain unchanged. I see new developments as an exciting opportunity to being in some new  and also improve the old.

Screenshot 2016-10-23 12.54.26The Plaistow Hub Proposals have been drawn-up by the Council’s developers. The small pictures provided on the first leaflet are a bit hard to decipher, but they involve utilising the underused carpark behind the station, making the most of the split level site. A new tower will occupy the end of the road next to the boxing club. I will be sad to lose my view of the City of London. But hey – there will be more homes for people. 🙂

The other site in the development is the currently mothballed sports pitch on the edge of the park.

Neither site will be without concerns. Was the sports pitch mothballed deliberately? (I don’t know the history of this site so don’t want to jump to conclusion, but the remaining sports pitch does not meet demand). A tall tower will block light to this well used park.

Screenshot 2016-10-23 12.54.35You must make your voice heard.

It is early days, but the most important thing is to make sure your voice is heard. It is possible to help shape any development, especially one of this size.

These are the first plans, they don’t have to be the last, the local community should be vocal about sharing what they hope will improve in this area if such a large development goes ahead.

The good news is that as it is a council development they will be more interested in listening and getting this right. Don’t ever think your concerns are too small or that you can’t shape something this significant – you can!

My starting thoughts

I have been thinking a lot about the development. There are lots of fringe benefits that cna be achieved though good planning of this development.

Below are my first thoughts – they won’t be my last:

  1. We can make significant improvements to the tube station. I have already been talking to TFL about moving the ticket machines away from the entrance to stop congestion, especially with new flats at 212 Plaistow Rd opposite. Now there should be no excuse – this many residents cannot all use the tube and queue for rickets in the same small tiny place.
  2. It is a good opportunity to bring in step-free access. I see parents with buggies and elderly residents struggle up the external stairs to the south of the station. Now is the time to sort this access out.
  3. I have been told the boxing club won’t be affected by the building. This is a bit shortsighted – you could probably add more to the development by taking in the footprint of the club and then as part of the development provide a state-of-the -art community facility as part of this development. This would make my boxcercise sessions much nicer.
  4. How can we increase provision for football and basketball on the park?
  5. Can we do something with the abandoned church site opposite. There is space here for an Screenshot 2016-10-23 12.37.04extended family sized unit with disabled access.
  6. How can we secure the future of the largely local and BME owned businesses in the area if there is to be a new high street with a supermarket?
  7. Recycling provision is a bit woeful in the area and also the residents in the two story flats behind the carpark have now communal bins – they have to out their rubbish bags in the stairwell. Lots of potential improvements here – including small electrical recycling.

I am sure I will have more thoughts, but would be interested to know your thoughts.

The consultation times are below:




Email the organisers your thoughts direct – Sheli.Barracluff@yourshout.com

Join our Nextdoor community

Plaistow Hub Date Change Notice




Improving Plaistow Station

I have been in corrpondence with TfL about the health and safety issues around the crowding at the ecntrance to the station – it is a massive ticket hall and everything is crammed into the entrance area. Thanks to Caroline Pidgeon AM for her help.

5th September

From: Flindell Richard [mailto:RichardFlindell@tfl.gov.uk]

Dear Caroline

 We are currently in the early stages of looking at a coffee shop for Plaistow station and have received some interest from a prospective tenant. 

As yet, I’m afraid I cannot give you much more detail or indicative timescales; however, just to let you know that Plaistow is high on our agenda for the District line and we hope to progress this shortly. 

Please let me know if there is anything else I can help you with. 

Best wishes

Richard Flindell I Stakeholder Communications Manager

Rail and Underground External Relations I <image001.png> Transport for London

Palestra, 197 Blackfriars Road, London SE1 8NJ

richardflindell@tfl.gov.uk I www.tfl.gov.uk

25th August

From: Leach Adam [mailto:Adam.Leach@tube.tfl.gov.uk]
Sent: 25 August 2016 14:04
To: Caroline Pidgeon
Cc: Members Correspondence; Flindell Richard
Subject: Plaistow Ticket hall

Thank you for passing on this correspondence regarding the ticket hall at Plaistow station.
All ticket machines on the London Underground network are emptied and restocked with cash from behind. This requires access via an associated ticket room, for safety and security reasons. Whilst relocating the existing machines would help move customer queues away from the station entrance, it would also require the associated ticket room to be rebuilt at a considerable cost.
Based on the customer frequency at Plaistow station – the current station capacity and ticketing devices adequately meet demand; meaning there is no business case to relocate the ticket machines and associated ticket room. We will however look into the possibility of providing a queue management system that would address the conflicting customer flows that your constituent has highlighted.
If you have any further questions please do contact me directly.
A. Leach | External Relations
Transport for London

5th August

Caroline it is not clear who I could send this too. Could you pass this on 🙂

It has been over a year since the staffed ticket sales at Plaistow have closed. And it is going ok.

But with a few more tweaks I think TFL could make things much easier for passengers at Plaistow.

As you know there is a big ticket lobby in Plaistow. Since the closure of the ticket booths you have made this bigger and even begun to look at extra revenue streams by putt in a photo machine.

But currently all of the ticket the machines (3) are positioned in the entrance- there are only two small doors to the station. On even quiet days this means a few hundred people walk headlong into 3 queues of people trying to pay for tickets. It makes no sense.

You have plenty of room elsewhere in the lobby to put some double sided free standing machines to reduce this build up of people. Some more modern machines may also be more reliable than the current ones which are often out order. We are lucky that the family that run the kiosk are good at selling tickets but they close early.

Last week the council got rid of the massive seating/weed area that also blocked customers entry and exit to the station – so flow to get into the station is much better – which in turn has increased the problem as you enter the station.

I am happy to ‘show and tell’ if you have some time. I really do appreciate you looking at ways to monitise the space at Plaistow, but some improvements to this ticket hall would not only be very welcome for customer flow but may also help improve ticket revenue too.

Laura Willoughby